DISH: Josh was very rude told me I was going to liste...
A DISH customer review by GetHuman user ~Stephanie Duggins from November 25th, 2017
Background on ~Stephanie Duggins's case
GetHuman: ~Stephanie Duggins - can you tell our other DISH customers when your case took place?
~Stephanie Duggins: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~Stephanie Duggins a list of common DISH problems)
~Stephanie Duggins: "Complaint" was why I was trying to call.
~Stephanie Duggins's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Stephanie Duggins: Josh was very rude told me I was going to listen to what he had to say and that he was not going to argue with me or explain anything else to me. After I ask for his name he hung up on me.Josh was the manager on duty.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~Stephanie Duggins: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Stephanie Duggins: I'd give them a three out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~Stephanie Duggins: For that I would say four out of five.
GetHuman: And finally- any advice for other DISH customers?
~Stephanie Duggins: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Stephanie Duggins taken from his DISH customer service problem that occurred on November 22nd, 2017.