DISH: para conseguir alguien en servicio al cliente e...
A DISH customer review by GetHuman user ~Karen Lopez from November 11th, 2017
Background on ~Karen Lopez's case
GetHuman: ~Karen Lopez - can you tell our other DISH customers when your case took place?
~Karen Lopez: Sure. It was morning, on November 7th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~Karen Lopez a list of common DISH problems)
~Karen Lopez: "Lower my bill" was why I was trying to call.
~Karen Lopez's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Karen Lopez: para conseguir alguien en servicio al cliente es horrible,,, ademas de sus empleados que no ofresen la informacion pedida y trabajan con pocos animos hacia el cliente. si es por mi me cambio a la pataaaaa....
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~Karen Lopez: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Karen Lopez: I'd give them a two out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~Karen Lopez: For that I would say five out of five.
GetHuman: And finally- any advice for other DISH customers?
~Karen Lopez: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Karen Lopez taken from his DISH customer service problem that occurred on November 7th, 2017.