Dallas Morning News: They are trying to charge me for papers i have...
A Dallas Morning News customer review by GetHuman user ~anonymous from November 15th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Dallas Morning News customers when your case took place?
~anonymous: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to Dallas Morning News, and if so, how?
GetHuman: And which of these common Dallas Morning News customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Dallas Morning News problems)
~anonymous: "Complaint" was why I was trying to call.
~anonymous's review of Dallas Morning News customer service
GetHuman: So how would you sum up your experience for GetHuman's Dallas Morning News customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: They are trying to charge me for papers i have not recieved after my contract was up. They are also trying to falsify info saying that they have delivered the papers and they have proof of them all outside my door. I have called everyday for a week and for sone reason still cannot show me proof of these pics (because they dont exist!!!) And they are always rude! Dallas morning news is a joke and a scam do not be tricked into signing up for the paper. (And they wonder why no one wants to recieve the paper anymore.)
GetHuman: Let's quantify your experience contacting Dallas Morning News. On a scale of 1 to 5, how easy is it go get help on a Dallas Morning News problem?
~anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a three out of five on communication.
GetHuman: And what about Dallas Morning News's ability to quickly and effectively address your problem?
~anonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other Dallas Morning News customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Dallas Morning News to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Dallas Morning News customer service problem that occurred on November 13th, 2017.