Not happy with Dodge overall, but this call I g...

A Dodge customer review by GetHuman user ~Dulepich from November 28th, 2017

Background on ~Dulepich's case

GetHuman: ~Dulepich - can you tell our other Dodge customers when your case took place?
~Dulepich: Yes. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Dodge, and if so, how?
~Dulepich: I used the 800-992-1997 number I found for on the GetHuman Dodge customer phone number page I was on: Dodge Customer Service Phone Number
GetHuman: And which of these common Dodge customer issues best describes the reason you wanted to talk to them?
(Shows ~Dulepich a list of common Dodge problems)
~Dulepich: "Repairs" was why I was trying to call.

~Dulepich's review of Dodge customer service

GetHuman: So how would you sum up your experience for GetHuman's Dodge customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dulepich: Not happy with Dodge overall, but this call I got right through, the rep was courteous and got me the correct info right away.
GetHuman: Let's quantify your experience contacting Dodge. On a scale of 1 to 5, how easy is it go get help on a Dodge problem?
~Dulepich: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dulepich: I'd give them a five out of five on communication.
GetHuman: And what about Dodge's ability to quickly and effectively address your problem?
~Dulepich: For that I would say three out of five.
GetHuman: And finally- any advice for other Dodge customers?
~Dulepich: Call them early in the day or late. Don't forget any personal or account information you might need for Dodge to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dulepich taken from his Dodge customer service problem that occurred on November 22nd, 2017.


3.45 of 5 stars | 50 reviews

~Dulepich's Dodge Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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