Dyson customer service is the worst I've ever e...
A Dyson customer review by GetHuman user ~a.Lawrie from November 24th, 2017
Background on ~a.Lawrie's case
GetHuman: ~a.Lawrie - can you tell our other Dyson customers when your case took place?
~a.Lawrie: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to Dyson, and if so, how?
GetHuman: And which of these common Dyson customer issues best describes the reason you wanted to talk to them?
(Shows ~a.Lawrie a list of common Dyson problems)
~a.Lawrie: "Technical support" was why I was trying to call.
~a.Lawrie's review of Dyson customer service
GetHuman: So how would you sum up your experience for GetHuman's Dyson customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~a.Lawrie: Dyson customer service is the worst I've ever experienced. I'm **years and nearly had another stroke answering the same questions over and over ....sheer torture. Got nowhere
GetHuman: Let's quantify your experience contacting Dyson. On a scale of 1 to 5, how easy is it go get help on a Dyson problem?
~a.Lawrie: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~a.Lawrie: I'd give them a five out of five on communication.
GetHuman: And what about Dyson's ability to quickly and effectively address your problem?
~a.Lawrie: For that I would say five out of five.
GetHuman: And finally- any advice for other Dyson customers?
~a.Lawrie: Call them early in the day or late. Don't forget any personal or account information you might need for Dyson to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~a.Lawrie taken from his Dyson customer service problem that occurred on November 15th, 2017.