I spoke to ESPN about a rogue subscription. I...

A customer review by GetHuman user ~Runaround4X from November 17th, 2017

Background on ~Runaround4X's case

GetHuman: ~Runaround4X - can you tell our other customers when your case took place?
~Runaround4X: Sure. It was evening, on November 10th.
GetHuman: Did you reach out to, and if so, how?
~Runaround4X: I used the 888-549-3776 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~Runaround4X a list of common problems)
~Runaround4X: "Cancel an Order" was why I was trying to call.

~Runaround4X's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Runaround4X: I spoke to ESPN about a rogue subscription. I got a rep. in * minutes, but I ended up on a dead transfer line for ** minutes. I called the ESPN Magazine (***-***-****) number left to me prior the transfer. They denied any responsibility and gave me the number to Sub Data Pro (***-***-****). After calling a rep there, I was given the number to America's Reader's Choice (***-***-****). I spoke with a woman who had attitude, but she finally was able to supposedly cancel a subscription where there was NO formal recording or signature of a subscription request.
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~Runaround4X: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Runaround4X: I'd give them a one out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~Runaround4X: For that I would say two out of five.
GetHuman: And finally- any advice for other customers?
~Runaround4X: Call them early in the day or late. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Runaround4X taken from his customer service problem that occurred on November 10th, 2017.

2.75 of 5 stars | 69 reviews

~Runaround4X's Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!