ESPN.com: Remove Robin Lundberg from The Last Take radio show
A ESPN.com customer review by GetHuman user GetHuman51941 from December 7th, 2017
Background on GetHuman51941's case
GetHuman: GetHuman51941 - can you tell our other ESPN.com customers when your case took place?
GetHuman51941: Yeah. It was morning, on December 5th.
GetHuman: Did you reach out to ESPN.com, and if so, how?
GetHuman: And which of these common ESPN.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman51941 a list of common ESPN.com problems)
GetHuman51941: "Refund" was why I was trying to call.
GetHuman51941's review of ESPN.com customer service
GetHuman: So how would you sum up your experience for GetHuman's ESPN.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman51941: Remove Robin Lundberg from The Last Take radio show
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman51941: Robin has turned the show into a vehicle for his left wing political views.If you keep him you will lose many listeners.This not what I want from a sports show in the middle of the night.
GetHuman: Let's quantify your experience contacting ESPN.com. On a scale of 1 to 5, how easy is it go get help on a ESPN.com problem?
GetHuman51941: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman51941: I'd give them a five out of five on communication.
GetHuman: And what about ESPN.com's ability to quickly and effectively address your problem?
GetHuman51941: For that I would say four out of five.
GetHuman: And finally- any advice for other ESPN.com customers?
GetHuman51941: Call them early in the day or late. Don't forget any personal or account information you might need for ESPN.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman51941 taken from his ESPN.com customer service problem that occurred on December 5th, 2017.