ESPN.com: i am watching spring training baseball and all...

A ESPN.com customer review by GetHuman user GetHuman-321330 from November 26th, 2017

Background on GetHuman-321330's case

GetHuman: GetHuman-321330 - can you tell our other ESPN.com customers when your case took place?
GetHuman-321330: Yes I can. It was middle of the night, on November 24th.
GetHuman: Did you reach out to ESPN.com, and if so, how?
GetHuman-321330: I used the 888-549-3776 number I found for on the GetHuman ESPN.com customer phone number page I was on: ESPN.com Customer Service Phone Number
GetHuman: And which of these common ESPN.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-321330 a list of common ESPN.com problems)
GetHuman-321330: "Update Info" was why I was trying to call.

GetHuman-321330's review of ESPN.com customer service

GetHuman: So how would you sum up your experience for GetHuman's ESPN.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-321330: i am watching spring training baseball and all player numbers are ** and higher. all rookies. the announcers talk about nothung and seldom tell us who is batting or pitching. less nonesense talk and a lot more info on players.
GetHuman: Let's quantify your experience contacting ESPN.com. On a scale of 1 to 5, how easy is it go get help on a ESPN.com problem?
GetHuman-321330: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-321330: I'd give them a five out of five on communication.
GetHuman: And what about ESPN.com's ability to quickly and effectively address your problem?
GetHuman-321330: For that I would say four out of five.
GetHuman: And finally- any advice for other ESPN.com customers?
GetHuman-321330: Call them early in the day or late. Don't forget any personal or account information you might need for ESPN.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-321330 taken from his ESPN.com customer service problem that occurred on November 24th, 2017.

ESPN.com

2.75 of 5 stars | 69 reviews

GetHuman-321330's ESPN.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like ESPN.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with ESPN.com in any way.

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