ESPN.com: Why is Merrill Hodge still showing Tim Tebow so...

A ESPN.com customer review by GetHuman user ~mdough22 from November 14th, 2017

Background on ~mdough22's case

GetHuman: ~mdough22 - can you tell our other ESPN.com customers when your case took place?
~mdough22: Yeah. It was late at night, on November 5th.
GetHuman: Did you reach out to ESPN.com, and if so, how?
~mdough22: I used the 888-549-3776 number I found for on the GetHuman ESPN.com customer phone number page I was on: ESPN.com Customer Service Phone Number
GetHuman: And which of these common ESPN.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mdough22 a list of common ESPN.com problems)
~mdough22: "Refund" was why I was trying to call.

~mdough22's review of ESPN.com customer service

GetHuman: So how would you sum up your experience for GetHuman's ESPN.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mdough22: Why is Merrill Hodge still showing Tim Tebow so much personal hate. Sincerely Mike Dougherty **********x
GetHuman: Let's quantify your experience contacting ESPN.com. On a scale of 1 to 5, how easy is it go get help on a ESPN.com problem?
~mdough22: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mdough22: I'd give them a four out of five on communication.
GetHuman: And what about ESPN.com's ability to quickly and effectively address your problem?
~mdough22: For that I would say one out of five.
GetHuman: And finally- any advice for other ESPN.com customers?
~mdough22: Call them early in the day or late. Don't forget any personal or account information you might need for ESPN.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mdough22 taken from his ESPN.com customer service problem that occurred on November 5th, 2017.

ESPN.com

2.75 of 5 stars | 69 reviews

~mdough22's ESPN.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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