Earthlink: i had the worst experience with earth links cus...
A Earthlink customer review by GetHuman user ~earth link reps are all from i from November 5th, 2017
Background on ~earth link reps are all from i's case
GetHuman: ~earth link reps are all from i - can you tell our other Earthlink customers when your case took place?
~earth link reps are all from i: Yes I can. It was morning, on October 27th.
GetHuman: Did you reach out to Earthlink, and if so, how?
GetHuman: And which of these common Earthlink customer issues best describes the reason you wanted to talk to them?
(Shows ~earth link reps are all from i a list of common Earthlink problems)
~earth link reps are all from i: "Service problem" was why I was trying to call.
~earth link reps are all from i's review of Earthlink customer service
GetHuman: So how would you sum up your experience for GetHuman's Earthlink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~earth link reps are all from i: i had the worst experience with earth links customer service department. not only did they lie to me about the shipping time of my modem and connection of my service they tried to keep my deposit and resell me!?? do not use them unless you like the run around.
GetHuman: Let's quantify your experience contacting Earthlink. On a scale of 1 to 5, how easy is it go get help on a Earthlink problem?
~earth link reps are all from i: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~earth link reps are all from i: I'd give them a four out of five on communication.
GetHuman: And what about Earthlink's ability to quickly and effectively address your problem?
~earth link reps are all from i: For that I would say one out of five.
GetHuman: And finally- any advice for other Earthlink customers?
~earth link reps are all from i: Call them early in the day or late. Don't forget any personal or account information you might need for Earthlink to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~earth link reps are all from i taken from his Earthlink customer service problem that occurred on October 27th, 2017.