Can't stop Etsy emails
A Etsy customer review by GetHuman user GetHuman-grant from November 29th, 2017
Background on GetHuman-grant's case
GetHuman: GetHuman-grant - can you tell our other Etsy customers when your case took place?
GetHuman-grant: Sure. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Etsy, and if so, how?
GetHuman: And which of these common Etsy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-grant a list of common Etsy problems)
GetHuman-grant: "Account Access" was why I was trying to contact.
GetHuman-grant's review of Etsy customer service
GetHuman: So how would you sum up your experience for GetHuman's Etsy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-grant: Can't stop Etsy emails
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-grant: Same. Very annoyed as no way to stop email. Should have a link at the bottom of their email to stop them. This wasn't there so I went to there website. Went to my profile settings. Not in there. Searched their help. Nothing there. In exasperation all I could do was terminate my account!
GetHuman: Let's quantify your experience contacting Etsy. On a scale of 1 to 5, how easy is it go get help on a Etsy problem?
GetHuman-grant: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-grant: I'd give them a one out of five on communication.
GetHuman: And what about Etsy's ability to quickly and effectively address your problem?
GetHuman-grant: For that I would say one out of five.
GetHuman: And finally- any advice for other Etsy customers?
GetHuman-grant: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Etsy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-grant taken from his Etsy customer service problem that occurred on November 24th, 2017.