Etsy: You suspended my account sent to my old email a...
A Etsy customer review by GetHuman user ~mad4jim5 from November 23rd, 2017
Background on ~mad4jim5's case
GetHuman: ~mad4jim5 - can you tell our other Etsy customers when your case took place?
~mad4jim5: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Etsy, and if so, how?
GetHuman: And which of these common Etsy customer issues best describes the reason you wanted to talk to them?
(Shows ~mad4jim5 a list of common Etsy problems)
~mad4jim5: "Refund a Charge" was why I was trying to contact.
~mad4jim5's review of Etsy customer service
GetHuman: So how would you sum up your experience for GetHuman's Etsy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mad4jim5: You suspended my account sent to my old email address you won't take my new email address. I want to make a purchase and can't. I don't know why i was suspended
GetHuman: Let's quantify your experience contacting Etsy. On a scale of 1 to 5, how easy is it go get help on a Etsy problem?
~mad4jim5: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mad4jim5: I'd give them a one out of five on communication.
GetHuman: And what about Etsy's ability to quickly and effectively address your problem?
~mad4jim5: For that I would say four out of five.
GetHuman: And finally- any advice for other Etsy customers?
~mad4jim5: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Etsy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mad4jim5 taken from his Etsy customer service problem that occurred on November 16th, 2017.