Evernote: Asked to leave information and someone would ca...
A Evernote customer review by GetHuman user GetHuman-168888 from November 17th, 2017
Background on GetHuman-168888's case
GetHuman: GetHuman-168888 - can you tell our other Evernote customers when your case took place?
GetHuman-168888: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Evernote, and if so, how?
GetHuman: And which of these common Evernote customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-168888 a list of common Evernote problems)
GetHuman-168888: "Technical support" was why I was trying to call.
GetHuman-168888's review of Evernote customer service
GetHuman: So how would you sum up your experience for GetHuman's Evernote customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-168888: Asked to leave information and someone would call me.*I want to establish an account and having a problem.*Sent several emails and no response **** ***-****
GetHuman: Let's quantify your experience contacting Evernote. On a scale of 1 to 5, how easy is it go get help on a Evernote problem?
GetHuman-168888: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-168888: I'd give them a three out of five on communication.
GetHuman: And what about Evernote's ability to quickly and effectively address your problem?
GetHuman-168888: For that I would say four out of five.
GetHuman: And finally- any advice for other Evernote customers?
GetHuman-168888: Call them early in the day or late. Don't forget any personal or account information you might need for Evernote to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-168888 taken from his Evernote customer service problem that occurred on November 15th, 2017.