Evernote: I've never gotten a response from an online inq...
A Evernote customer review by GetHuman user ~Your Customer Service Blows from November 24th, 2017
Background on ~Your Customer Service Blows's case
GetHuman: ~Your Customer Service Blows - can you tell our other Evernote customers when your case took place?
~Your Customer Service Blows: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Evernote, and if so, how?
GetHuman: And which of these common Evernote customer issues best describes the reason you wanted to talk to them?
(Shows ~Your Customer Service Blows a list of common Evernote problems)
~Your Customer Service Blows: "Lower my bill" was why I was trying to call.
~Your Customer Service Blows's review of Evernote customer service
GetHuman: So how would you sum up your experience for GetHuman's Evernote customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Your Customer Service Blows: I've never gotten a response from an online inquirer (* submissions), VM left (* left) or any wasy to actual troubleshoot a problem. This has to be the worst customer support I've ever received. I have better luck in the returns department of my local Walmart.
GetHuman: Let's quantify your experience contacting Evernote. On a scale of 1 to 5, how easy is it go get help on a Evernote problem?
~Your Customer Service Blows: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Your Customer Service Blows: I'd give them a four out of five on communication.
GetHuman: And what about Evernote's ability to quickly and effectively address your problem?
~Your Customer Service Blows: For that I would say one out of five.
GetHuman: And finally- any advice for other Evernote customers?
~Your Customer Service Blows: Call them early in the day or late. Don't forget any personal or account information you might need for Evernote to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Your Customer Service Blows taken from his Evernote customer service problem that occurred on November 16th, 2017.