Facebook: This is the rot of society, taking money withou...
A Facebook customer review by GetHuman user ~FUCK FACEBOOK from November 24th, 2017
Background on ~FUCK FACEBOOK's case
GetHuman: ~FUCK FACEBOOK - can you tell our other Facebook customers when your case took place?
~FUCK FACEBOOK: Yeah. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~FUCK FACEBOOK a list of common Facebook problems)
~FUCK FACEBOOK: "Technical support" was why I was trying to contact.
~FUCK FACEBOOK's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FUCK FACEBOOK: This is the rot of society, taking money without consent then sending you to automated ********...no communication...I have to disable my credit card to stop this ****...don't EVER give Facebook your banking information!
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~FUCK FACEBOOK: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FUCK FACEBOOK: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~FUCK FACEBOOK: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
~FUCK FACEBOOK: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~FUCK FACEBOOK taken from his Facebook customer service problem that occurred on November 23rd, 2017.