Facebook: for god sake you disabling my face book account...
A Facebook customer review by GetHuman user ~lovenader from November 22nd, 2017
Background on ~lovenader's case
GetHuman: ~lovenader - can you tell our other Facebook customers when your case took place?
~lovenader: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~lovenader a list of common Facebook problems)
~lovenader: "Messenger problems" was why I was trying to contact.
~lovenader's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lovenader: for god sake you disabling my face book account *****@***.com this the *rd time, for god sake u guys have nothing else to do. when I tried took me long time to fined out this section where I have to write to u. u guys doing extremely bad communication job also secure the accounts. the dam account we did solve the stupid problem twice before. and still u disabling the account. my pass word was write, I have no idea waht u did to it, u don't believe this is not my account then see if any one for *** years will claim it other than me.*u would like to deleted go ahead I got fed up from ur misrule work . I don't need this headache.
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~lovenader: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lovenader: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~lovenader: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~lovenader: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lovenader taken from his Facebook customer service problem that occurred on November 16th, 2017.