Facebook: function not working.....
A Facebook customer review by GetHuman user ~contessa aiello from November 24th, 2017
Background on ~contessa aiello's case
GetHuman: ~contessa aiello - can you tell our other Facebook customers when your case took place?
~contessa aiello: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~contessa aiello a list of common Facebook problems)
~contessa aiello: "Recover account" was why I was trying to contact.
~contessa aiello's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~contessa aiello: function not working.....
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~contessa aiello: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~contessa aiello: I'd give them a three out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~contessa aiello: For that I would say two out of five.
GetHuman: And finally- any advice for other Facebook customers?
~contessa aiello: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~contessa aiello taken from his Facebook customer service problem that occurred on November 16th, 2017.