Farmer's Insurance: I got ins on new car then find out I have to ha...
A Farmer's Insurance customer review by GetHuman user ~Ron Burke from November 27th, 2017
Background on ~Ron Burke's case
GetHuman: ~Ron Burke - can you tell our other Farmer's Insurance customers when your case took place?
~Ron Burke: Sure. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Farmer's Insurance, and if so, how?
GetHuman: And which of these common Farmer's Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Ron Burke a list of common Farmer's Insurance problems)
~Ron Burke: "Update account information" was why I was trying to call.
~Ron Burke's review of Farmer's Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Farmer's Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ron Burke: I got ins on new car then find out I have to have specific Florida insurance. They don't provide it then wanted me to prove to them I had other insurance? Are you kidding me? I'm going to take my other * cars to another company.
GetHuman: Let's quantify your experience contacting Farmer's Insurance. On a scale of 1 to 5, how easy is it go get help on a Farmer's Insurance problem?
~Ron Burke: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ron Burke: I'd give them a four out of five on communication.
GetHuman: And what about Farmer's Insurance's ability to quickly and effectively address your problem?
~Ron Burke: For that I would say three out of five.
GetHuman: And finally- any advice for other Farmer's Insurance customers?
~Ron Burke: Call them early in the day or late. Don't forget any personal or account information you might need for Farmer's Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ron Burke taken from his Farmer's Insurance customer service problem that occurred on November 25th, 2017.