Farmer's Insurance: this is the worst service that i ever have in m...

A Farmer's Insurance customer review by GetHuman user ~oscar from November 20th, 2017

Background on ~oscar's case

GetHuman: ~oscar - can you tell our other Farmer's Insurance customers when your case took place?
~oscar: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Farmer's Insurance, and if so, how?
~oscar: I used the 800-327-6377 number I found for on the GetHuman Farmer's Insurance customer phone number page I was on: Farmer's Insurance Customer Service Phone Number
GetHuman: And which of these common Farmer's Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~oscar a list of common Farmer's Insurance problems)
~oscar: "Coverage question" was why I was trying to call.

~oscar's review of Farmer's Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Farmer's Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~oscar: this is the worst service that i ever have in my life i don't know why they pretend to be so good insurance when they don't have nobody to get just a simple quote for car. i was just thinking my self imagine if i have insurance with FARMERS and i need assistant they will never answer my call ...TERRIBLE SERVICE..
GetHuman: Let's quantify your experience contacting Farmer's Insurance. On a scale of 1 to 5, how easy is it go get help on a Farmer's Insurance problem?
~oscar: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~oscar: I'd give them a five out of five on communication.
GetHuman: And what about Farmer's Insurance's ability to quickly and effectively address your problem?
~oscar: For that I would say four out of five.
GetHuman: And finally- any advice for other Farmer's Insurance customers?
~oscar: Call them early in the day or late. Don't forget any personal or account information you might need for Farmer's Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~oscar taken from his Farmer's Insurance customer service problem that occurred on November 18th, 2017.

Farmer's Insurance

2.00 of 5 stars | 34 reviews

~oscar's Farmer's Insurance Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Farmer's Insurance, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Farmer's Insurance in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!