Farmer's Insurance: This is the *rd time I have called Farmers Ins...
A Farmer's Insurance customer review by GetHuman user ~Hatedealingwithinstutions from November 25th, 2017
Background on ~Hatedealingwithinstutions's case
GetHuman: ~Hatedealingwithinstutions - can you tell our other Farmer's Insurance customers when your case took place?
~Hatedealingwithinstutions: Yes I can. It was morning, on November 19th.
GetHuman: Did you reach out to Farmer's Insurance, and if so, how?
GetHuman: And which of these common Farmer's Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Hatedealingwithinstutions a list of common Farmer's Insurance problems)
~Hatedealingwithinstutions: "Renew coverage" was why I was trying to call.
~Hatedealingwithinstutions's review of Farmer's Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Farmer's Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hatedealingwithinstutions: This is the *rd time I have called Farmers Ins trying to clear a ** year old claim off my Medicare account. Keep telling *st contact they cannot help but they insist hearing whole story before saying they must transfer. This occurs * or * times before someone says let me get back to you.
GetHuman: Let's quantify your experience contacting Farmer's Insurance. On a scale of 1 to 5, how easy is it go get help on a Farmer's Insurance problem?
~Hatedealingwithinstutions: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hatedealingwithinstutions: I'd give them a five out of five on communication.
GetHuman: And what about Farmer's Insurance's ability to quickly and effectively address your problem?
~Hatedealingwithinstutions: For that I would say one out of five.
GetHuman: And finally- any advice for other Farmer's Insurance customers?
~Hatedealingwithinstutions: Call them early in the day or late. Don't forget any personal or account information you might need for Farmer's Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hatedealingwithinstutions taken from his Farmer's Insurance customer service problem that occurred on November 19th, 2017.