Farmer's Insurance: Just trying to get declaration page for my cust...

A Farmer's Insurance customer review by GetHuman user GetHuman-53872 from November 27th, 2017

Background on GetHuman-53872's case

GetHuman: GetHuman-53872 - can you tell our other Farmer's Insurance customers when your case took place?
GetHuman-53872: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Farmer's Insurance, and if so, how?
GetHuman-53872: I used the 800-327-6377 number I found for on the GetHuman Farmer's Insurance customer phone number page I was on: Farmer's Insurance Customer Service Phone Number
GetHuman: And which of these common Farmer's Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-53872 a list of common Farmer's Insurance problems)
GetHuman-53872: "Update account information" was why I was trying to call.

GetHuman-53872's review of Farmer's Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Farmer's Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-53872: Just trying to get declaration page for my customer, previous agent never sent it. Terrible. Anything over * minutes on hold is unacceptable
GetHuman: Let's quantify your experience contacting Farmer's Insurance. On a scale of 1 to 5, how easy is it go get help on a Farmer's Insurance problem?
GetHuman-53872: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-53872: I'd give them a one out of five on communication.
GetHuman: And what about Farmer's Insurance's ability to quickly and effectively address your problem?
GetHuman-53872: For that I would say five out of five.
GetHuman: And finally- any advice for other Farmer's Insurance customers?
GetHuman-53872: Call them early in the day or late. Don't forget any personal or account information you might need for Farmer's Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-53872 taken from his Farmer's Insurance customer service problem that occurred on November 21st, 2017.

Farmer's Insurance

2.00 of 5 stars | 34 reviews

GetHuman-53872's Farmer's Insurance Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

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