Freshtrends.com: THIS PLACE IS AWFUL!! i got a rose gold segment...

A Freshtrends.com customer review by GetHuman user GetHuman-258930 from November 26th, 2017

Background on GetHuman-258930's case

GetHuman: GetHuman-258930 - can you tell our other Freshtrends.com customers when your case took place?
GetHuman-258930: Yes I can. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Freshtrends.com, and if so, how?
GetHuman-258930: I used the 800-420-7002 number I found for on the GetHuman Freshtrends.com customer phone number page I was on: Freshtrends.com Customer Service Phone Number
GetHuman: And which of these common Freshtrends.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-258930 a list of common Freshtrends.com problems)
GetHuman-258930: "Warranty claim" was why I was trying to call.

GetHuman-258930's review of Freshtrends.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Freshtrends.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-258930: THIS PLACE IS AWFUL!! i got a rose gold segment nose ring in the mail and it was broken, and they wouldnt take it back. There return policy is worthless and i paid $** for the item and took it to a jeweler and it had $* worth of gold. I WILL NEVER DO BUSINESS HERE AGAIN! WASTE OF MONEY! DONT WASTE YOUR TIME!
GetHuman: Let's quantify your experience contacting Freshtrends.com. On a scale of 1 to 5, how easy is it go get help on a Freshtrends.com problem?
GetHuman-258930: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-258930: I'd give them a one out of five on communication.
GetHuman: And what about Freshtrends.com's ability to quickly and effectively address your problem?
GetHuman-258930: For that I would say two out of five.
GetHuman: And finally- any advice for other Freshtrends.com customers?
GetHuman-258930: Call them early in the day or late. Don't forget any personal or account information you might need for Freshtrends.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-258930 taken from his Freshtrends.com customer service problem that occurred on November 23rd, 2017.

Freshtrends.com

3.25 of 5 stars | 21 reviews

GetHuman-258930's Freshtrends.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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