Frigidaire: Called this number * times after being redirect...
A Frigidaire customer review by GetHuman user ~Ticked off from November 28th, 2017
Background on ~Ticked off's case
GetHuman: ~Ticked off - can you tell our other Frigidaire customers when your case took place?
~Ticked off: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Frigidaire, and if so, how?
GetHuman: And which of these common Frigidaire customer issues best describes the reason you wanted to talk to them?
(Shows ~Ticked off a list of common Frigidaire problems)
~Ticked off: "Warranty" was why I was trying to call.
~Ticked off's review of Frigidaire customer service
GetHuman: So how would you sum up your experience for GetHuman's Frigidaire customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ticked off: Called this number * times after being redirected from the ***-***-**** number. After going through all the prompts, was disconnected without so much as a "howdy do". Local dealer not much help either!
GetHuman: Let's quantify your experience contacting Frigidaire. On a scale of 1 to 5, how easy is it go get help on a Frigidaire problem?
~Ticked off: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ticked off: I'd give them a three out of five on communication.
GetHuman: And what about Frigidaire's ability to quickly and effectively address your problem?
~Ticked off: For that I would say one out of five.
GetHuman: And finally- any advice for other Frigidaire customers?
~Ticked off: Call them early in the day or late. Don't forget any personal or account information you might need for Frigidaire to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ticked off taken from his Frigidaire customer service problem that occurred on November 18th, 2017.