Complaint for Frigidaire
A Frigidaire customer review by GetHuman user GetHuman-rchorvat from December 7th, 2017
Background on GetHuman-rchorvat's case
GetHuman: GetHuman-rchorvat - can you tell our other Frigidaire customers when your case took place?
GetHuman-rchorvat: Yes I can. It was morning, on December 4th.
GetHuman: Did you reach out to Frigidaire, and if so, how?
GetHuman: And which of these common Frigidaire customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-rchorvat a list of common Frigidaire problems)
GetHuman-rchorvat: "Complaint" was why I was trying to call.
GetHuman-rchorvat's review of Frigidaire customer service
GetHuman: So how would you sum up your experience for GetHuman's Frigidaire customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-rchorvat: Complaint for Frigidaire
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-rchorvat: Problem with ice-maker that seems to be wide spread with this model - no water flowing to ice maker. New filter installed and restart had no effect.
GetHuman: Let's quantify your experience contacting Frigidaire. On a scale of 1 to 5, how easy is it go get help on a Frigidaire problem?
GetHuman-rchorvat: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-rchorvat: I'd give them a two out of five on communication.
GetHuman: And what about Frigidaire's ability to quickly and effectively address your problem?
GetHuman-rchorvat: For that I would say five out of five.
GetHuman: And finally- any advice for other Frigidaire customers?
GetHuman-rchorvat: Call them early in the day or late. Don't forget any personal or account information you might need for Frigidaire to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-rchorvat taken from his Frigidaire customer service problem that occurred on December 4th, 2017.