Guaranty Bank: Difficult bank to deal with! Bank Manager was...

A Guaranty Bank customer review by GetHuman user ~Former Guaranty Bank Customer from November 14th, 2017

Background on ~Former Guaranty Bank Customer's case

GetHuman: ~Former Guaranty Bank Customer - can you tell our other Guaranty Bank customers when your case took place?
~Former Guaranty Bank Customer: Yeah. It was afternoon, on November 6th.
GetHuman: Did you reach out to Guaranty Bank, and if so, how?
~Former Guaranty Bank Customer: I used the 888-572-9881 number I found for on the GetHuman Guaranty Bank customer phone number page I was on: Guaranty Bank Customer Service Phone Number
GetHuman: And which of these common Guaranty Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Former Guaranty Bank Customer a list of common Guaranty Bank problems)
~Former Guaranty Bank Customer: "Question" was why I was trying to call.

~Former Guaranty Bank Customer's review of Guaranty Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Guaranty Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Former Guaranty Bank Customer: Difficult bank to deal with! Bank Manager was flirting with husband and would make remarks about him to wife. They wanted me to send a $*.** check to get a **** for interest. They are nuts! DON'T DEAL WITH THIS BANK!!!!!!
GetHuman: Let's quantify your experience contacting Guaranty Bank. On a scale of 1 to 5, how easy is it go get help on a Guaranty Bank problem?
~Former Guaranty Bank Customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Former Guaranty Bank Customer: I'd give them a one out of five on communication.
GetHuman: And what about Guaranty Bank's ability to quickly and effectively address your problem?
~Former Guaranty Bank Customer: For that I would say four out of five.
GetHuman: And finally- any advice for other Guaranty Bank customers?
~Former Guaranty Bank Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Guaranty Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Former Guaranty Bank Customer taken from his Guaranty Bank customer service problem that occurred on November 6th, 2017.

Guaranty Bank

2.30 of 5 stars | 3 reviews

~Former Guaranty Bank Customer's Guaranty Bank Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Guaranty Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Guaranty Bank in any way.

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