HTC: spoke to a american which speaks fluent English...
A HTC customer review by GetHuman user ~Swati 770 from November 17th, 2017
Background on ~Swati 770's case
GetHuman: ~Swati 770 - can you tell our other HTC customers when your case took place?
~Swati 770: Yes I can. It was morning, on November 9th.
GetHuman: Did you reach out to HTC, and if so, how?
GetHuman: And which of these common HTC customer issues best describes the reason you wanted to talk to them?
(Shows ~Swati 770 a list of common HTC problems)
~Swati 770: "Repairs" was why I was trying to call.
~Swati 770's review of HTC customer service
GetHuman: So how would you sum up your experience for GetHuman's HTC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Swati 770: spoke to a american which speaks fluent English and perfect grammar unlike other companies that reroute your phone call to India to some idiot which dos not speak English...
GetHuman: Let's quantify your experience contacting HTC. On a scale of 1 to 5, how easy is it go get help on a HTC problem?
~Swati 770: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Swati 770: I'd give them a five out of five on communication.
GetHuman: And what about HTC's ability to quickly and effectively address your problem?
~Swati 770: For that I would say five out of five.
GetHuman: And finally- any advice for other HTC customers?
~Swati 770: Call them early in the day or late. Don't forget any personal or account information you might need for HTC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Swati 770 taken from his HTC customer service problem that occurred on November 9th, 2017.