Hess Corporation: Honestly I've called * times since yesterday an...
A Hess Corporation customer review by GetHuman user ~Sgtdaughter from November 13th, 2017
Background on ~Sgtdaughter's case
GetHuman: ~Sgtdaughter - can you tell our other Hess Corporation customers when your case took place?
~Sgtdaughter: Yes. It was late at night, on November 11th.
GetHuman: Did you reach out to Hess Corporation, and if so, how?
GetHuman: And which of these common Hess Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~Sgtdaughter a list of common Hess Corporation problems)
~Sgtdaughter: "None of those really matches why I wanted to call Hess Corporation that day." was why I was trying to call.
~Sgtdaughter's review of Hess Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Hess Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sgtdaughter: Honestly I've called * times since yesterday and you can't get a person on phone. This is ridiculous I live in Long Island we had a nasty storm and all we get is a recording. I now know I will never use any Hess station again.
GetHuman: Let's quantify your experience contacting Hess Corporation. On a scale of 1 to 5, how easy is it go get help on a Hess Corporation problem?
~Sgtdaughter: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sgtdaughter: I'd give them a four out of five on communication.
GetHuman: And what about Hess Corporation's ability to quickly and effectively address your problem?
~Sgtdaughter: For that I would say five out of five.
GetHuman: And finally- any advice for other Hess Corporation customers?
~Sgtdaughter: Call them early in the day or late. Don't forget any personal or account information you might need for Hess Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sgtdaughter taken from his Hess Corporation customer service problem that occurred on November 11th, 2017.