Hess Corporation: My review is in reference to Javier and Paola w...
A Hess Corporation customer review by GetHuman user ~Jill ripp from November 18th, 2017
Background on ~Jill ripp's case
GetHuman: ~Jill ripp - can you tell our other Hess Corporation customers when your case took place?
~Jill ripp: Yeah. It was afternoon, on November 11th.
GetHuman: Did you reach out to Hess Corporation, and if so, how?
GetHuman: And which of these common Hess Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~Jill ripp a list of common Hess Corporation problems)
~Jill ripp: "None of those really matches why I wanted to call Hess Corporation that day." was why I was trying to call.
~Jill ripp's review of Hess Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Hess Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jill ripp: My review is in reference to Javier and Paola who work at Hess - ***** military trail - Delray beach , Fl. ***** store *****. These * people are * of thee kindest , most professional people I have EVER had the pleasure of coming in contact with throughout my travels back & forth between NJ & FL! They are an asset to HESS AT ALL LEVELS ! Thank you Jill at *****@***.com ps- should they leave the Delray location , I too shall leave!!
GetHuman: Let's quantify your experience contacting Hess Corporation. On a scale of 1 to 5, how easy is it go get help on a Hess Corporation problem?
~Jill ripp: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jill ripp: I'd give them a five out of five on communication.
GetHuman: And what about Hess Corporation's ability to quickly and effectively address your problem?
~Jill ripp: For that I would say five out of five.
GetHuman: And finally- any advice for other Hess Corporation customers?
~Jill ripp: Call them early in the day or late. Don't forget any personal or account information you might need for Hess Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jill ripp taken from his Hess Corporation customer service problem that occurred on November 11th, 2017.