Illinois Secretary of State: Given correct number to call. When I spoke wit...

A Illinois Secretary of State customer review by GetHuman user ~andrejules from November 19th, 2017

Background on ~andrejules's case

GetHuman: ~andrejules - can you tell our other Illinois Secretary of State customers when your case took place?
~andrejules: Yeah. It was afternoon, on November 10th.
GetHuman: Did you reach out to Illinois Secretary of State, and if so, how?
~andrejules: I used the 217-785-3000 number I found for on the GetHuman Illinois Secretary of State customer phone number page I was on: Illinois Secretary of State Customer Service Phone Number
GetHuman: And which of these common Illinois Secretary of State customer issues best describes the reason you wanted to talk to them?
Shows ~andrejules a list of common Illinois Secretary of State problems
~andrejules: "Vehicle Title" was why I was trying to call.

~andrejules's review of Illinois Secretary of State customer service

GetHuman: So how would you sum up your experience for GetHuman's Illinois Secretary of State customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~andrejules: Given correct number to call. When I spoke with the ERT Section they told me what I needed to do to get a replacement Title.
GetHuman: Let's quantify your experience contacting Illinois Secretary of State. On a scale of 1 to 5, how easy is it go get help on a Illinois Secretary of State problem?
~andrejules: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~andrejules: I'd give them a four out of five on communication.
GetHuman: And what about Illinois Secretary of State's ability to quickly and effectively address your problem?
~andrejules: For that I would say one out of five.
GetHuman: And finally- any advice for other Illinois Secretary of State customers?
~andrejules: Call them early in the day or late. Don't forget any personal or account information you might need for Illinois Secretary of State to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~andrejules taken from his Illinois Secretary of State customer service problem that occurred on November 10th, 2017.

Illinois Secretary of State

2.88 of 5 stars | 43 reviews
Illinois Secretary of State ReviewsIllinois Secretary of State's Phone NumberAll Illinois Secretary of State contact infoGeneral Illinois Secretary of State customer service info
~andrejules's Illinois Secretary of State Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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