Illinois Secretary of State: License suspended based on incorrectly entered...

A Illinois Secretary of State customer review by GetHuman user GetHuman-evanrud from December 1st, 2017

Background on GetHuman-evanrud's case

GetHuman: GetHuman-evanrud - can you tell our other Illinois Secretary of State customers when your case took place?
GetHuman-evanrud: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Illinois Secretary of State, and if so, how?
GetHuman-evanrud: I used the 217-785-3000 number I found for on the GetHuman Illinois Secretary of State customer phone number page I was on: Illinois Secretary of State Customer Service Phone Number
GetHuman: And which of these common Illinois Secretary of State customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-evanrud a list of common Illinois Secretary of State problems
GetHuman-evanrud: "Dealership Issues" was why I was trying to call.

GetHuman-evanrud's review of Illinois Secretary of State customer service

GetHuman: So how would you sum up your experience for GetHuman's Illinois Secretary of State customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-evanrud: License suspended based on incorrectly entered conviction
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-evanrud: I received a letter stating my license was to be suspended today (January **, ****) based on the fact that I had allegedly received two moving violations within twenty four months of each other. The listed violations are a head, tail or side light violation in Boone county on May **, **** and a speeding **-** MPH above limit in Winnebago county on October **, ****. I have been informed by multiple sources that a head*tail*side lamp ticket IS NOT a moving violation despite the fact that it has been listed as such on the letter I received stating my license was to be suspended. I demand that this problem be fixed and that I be compensated for the many hours I have spent attempting to resolve this issue immediately as it effects my ability to drive to school and work in addition to potentially effecting my insurance rates.
GetHuman: Let's quantify your experience contacting Illinois Secretary of State. On a scale of 1 to 5, how easy is it go get help on a Illinois Secretary of State problem?
GetHuman-evanrud: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-evanrud: I'd give them a three out of five on communication.
GetHuman: And what about Illinois Secretary of State's ability to quickly and effectively address your problem?
GetHuman-evanrud: For that I would say four out of five.
GetHuman: And finally- any advice for other Illinois Secretary of State customers?
GetHuman-evanrud: Call them early in the day or late. Don't forget any personal or account information you might need for Illinois Secretary of State to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-evanrud taken from his Illinois Secretary of State customer service problem that occurred on November 22nd, 2017.

Illinois Secretary of State

2.88 of 5 stars | 43 reviews
Illinois Secretary of State ReviewsIllinois Secretary of State's Phone NumberAll Illinois Secretary of State contact infoGeneral Illinois Secretary of State customer service info
GetHuman-evanrud's Illinois Secretary of State Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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