Illinois Secretary of State: people that answered the phone were of no help...
A Illinois Secretary of State customer review by GetHuman user GetHuman-13153 from November 18th, 2017
Background on GetHuman-13153's case
GetHuman: GetHuman-13153 - can you tell our other Illinois Secretary of State customers when your case took place?
GetHuman-13153: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Illinois Secretary of State, and if so, how?
GetHuman: And which of these common Illinois Secretary of State customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-13153 a list of common Illinois Secretary of State problems)
GetHuman-13153: "Vehicle Plate" was why I was trying to call.
GetHuman-13153's review of Illinois Secretary of State customer service
GetHuman: So how would you sum up your experience for GetHuman's Illinois Secretary of State customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-13153: people that answered the phone were of no help continued to trasfer me around to different extensions. Eventually trasfered to someone that could help. total ** minutes total elapsed time.
GetHuman: Let's quantify your experience contacting Illinois Secretary of State. On a scale of 1 to 5, how easy is it go get help on a Illinois Secretary of State problem?
GetHuman-13153: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-13153: I'd give them a four out of five on communication.
GetHuman: And what about Illinois Secretary of State's ability to quickly and effectively address your problem?
GetHuman-13153: For that I would say one out of five.
GetHuman: And finally- any advice for other Illinois Secretary of State customers?
GetHuman-13153: Call them early in the day or late. Don't forget any personal or account information you might need for Illinois Secretary of State to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-13153 taken from his Illinois Secretary of State customer service problem that occurred on November 16th, 2017.