Illinois Secretary of State: I've visited several of the Illinois facilities...
A Illinois Secretary of State customer review by GetHuman user ~miffed taxpayer from November 27th, 2017
Background on ~miffed taxpayer's case
GetHuman: ~miffed taxpayer - can you tell our other Illinois Secretary of State customers when your case took place?
~miffed taxpayer: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to Illinois Secretary of State, and if so, how?
GetHuman: And which of these common Illinois Secretary of State customer issues best describes the reason you wanted to talk to them?
(Shows ~miffed taxpayer a list of common Illinois Secretary of State problems)
~miffed taxpayer: "Vehicle Title" was why I was trying to call.
~miffed taxpayer's review of Illinois Secretary of State customer service
GetHuman: So how would you sum up your experience for GetHuman's Illinois Secretary of State customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~miffed taxpayer: I've visited several of the Illinois facilities and they ****. Your people don't what they are doing they couldn't even figure out how to change my middle name. Tickets that I had paid off six months prior to my visit were still on the "system." The people running this are bums.
GetHuman: Let's quantify your experience contacting Illinois Secretary of State. On a scale of 1 to 5, how easy is it go get help on a Illinois Secretary of State problem?
~miffed taxpayer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~miffed taxpayer: I'd give them a four out of five on communication.
GetHuman: And what about Illinois Secretary of State's ability to quickly and effectively address your problem?
~miffed taxpayer: For that I would say five out of five.
GetHuman: And finally- any advice for other Illinois Secretary of State customers?
~miffed taxpayer: Call them early in the day or late. Don't forget any personal or account information you might need for Illinois Secretary of State to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~miffed taxpayer taken from his Illinois Secretary of State customer service problem that occurred on November 20th, 2017.