Illinois Secretary of State: I lost my renewal form and needed a new one. T...

A Illinois Secretary of State customer review by GetHuman user GetHuman-39706 from November 21st, 2017

Background on GetHuman-39706's case

GetHuman: GetHuman-39706 - can you tell our other Illinois Secretary of State customers when your case took place?
GetHuman-39706: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Illinois Secretary of State, and if so, how?
GetHuman-39706: I used the 217-785-3000 number I found for on the GetHuman Illinois Secretary of State customer phone number page I was on: Illinois Secretary of State Customer Service Phone Number
GetHuman: And which of these common Illinois Secretary of State customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-39706 a list of common Illinois Secretary of State problems
GetHuman-39706: "Forms" was why I was trying to call.

GetHuman-39706's review of Illinois Secretary of State customer service

GetHuman: So how would you sum up your experience for GetHuman's Illinois Secretary of State customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-39706: I lost my renewal form and needed a new one. The voice kept repeating "enter the number on your renewal form" with no option for human contact.
GetHuman: Let's quantify your experience contacting Illinois Secretary of State. On a scale of 1 to 5, how easy is it go get help on a Illinois Secretary of State problem?
GetHuman-39706: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-39706: I'd give them a one out of five on communication.
GetHuman: And what about Illinois Secretary of State's ability to quickly and effectively address your problem?
GetHuman-39706: For that I would say two out of five.
GetHuman: And finally- any advice for other Illinois Secretary of State customers?
GetHuman-39706: Call them early in the day or late. Don't forget any personal or account information you might need for Illinois Secretary of State to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-39706 taken from his Illinois Secretary of State customer service problem that occurred on November 20th, 2017.

Illinois Secretary of State

2.88 of 5 stars | 43 reviews
Illinois Secretary of State ReviewsIllinois Secretary of State's Phone NumberAll Illinois Secretary of State contact infoGeneral Illinois Secretary of State customer service info
GetHuman-39706's Illinois Secretary of State Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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