Illinois Secretary of State: This number technically works, but it's to the...

A Illinois Secretary of State customer review by GetHuman user ~geneva, IL from November 15th, 2017

Background on ~geneva, IL's case

GetHuman: ~geneva, IL - can you tell our other Illinois Secretary of State customers when your case took place?
~geneva, IL: Yes I can. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Illinois Secretary of State, and if so, how?
~geneva, IL: I used the 800-252-8980 number I found for on the GetHuman Illinois Secretary of State customer phone number page I was on: Illinois Secretary of State Customer Service Phone Number
GetHuman: And which of these common Illinois Secretary of State customer issues best describes the reason you wanted to talk to them?
(Shows ~geneva, IL a list of common Illinois Secretary of State problems)
~geneva, IL: "File a report" was why I was trying to call.

~geneva, IL's review of Illinois Secretary of State customer service

GetHuman: So how would you sum up your experience for GetHuman's Illinois Secretary of State customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~geneva, IL: This number technically works, but it's to the "Illinois Operator" who can then connect you to "Secretary of State" who can then connect you to "Vehicle Services" (if that is where you want to go). The *-*** don't work because if they get too many phone calls, they just disconnect.
GetHuman: Let's quantify your experience contacting Illinois Secretary of State. On a scale of 1 to 5, how easy is it go get help on a Illinois Secretary of State problem?
~geneva, IL: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~geneva, IL: I'd give them a three out of five on communication.
GetHuman: And what about Illinois Secretary of State's ability to quickly and effectively address your problem?
~geneva, IL: For that I would say two out of five.
GetHuman: And finally- any advice for other Illinois Secretary of State customers?
~geneva, IL: Call them early in the day or late. Don't forget any personal or account information you might need for Illinois Secretary of State to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~geneva, IL taken from his Illinois Secretary of State customer service problem that occurred on November 7th, 2017.

Illinois Secretary of State

2.88 of 5 stars | 43 reviews

~geneva, IL's Illinois Secretary of State Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Illinois Secretary of State, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Illinois Secretary of State in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!