Indiegogo: This company is not worth the hassle and frustr...
A Indiegogo customer review by GetHuman user ~IndieGOGO Keeps UR Money from November 27th, 2017
Background on ~IndieGOGO Keeps UR Money's case
GetHuman: ~IndieGOGO Keeps UR Money - can you tell our other Indiegogo customers when your case took place?
~IndieGOGO Keeps UR Money: Sure. It was afternoon, on November 25th.
GetHuman: Did you reach out to Indiegogo, and if so, how?
GetHuman: And which of these common Indiegogo customer issues best describes the reason you wanted to talk to them?
(Shows ~IndieGOGO Keeps UR Money a list of common Indiegogo problems)
~IndieGOGO Keeps UR Money: "Request a loan" was why I was trying to contact.
~IndieGOGO Keeps UR Money's review of Indiegogo customer service
GetHuman: So how would you sum up your experience for GetHuman's Indiegogo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~IndieGOGO Keeps UR Money: This company is not worth the hassle and frustration with being paid. There is a reason why they are not available when you call or email them... they do not pay out.
GetHuman: Let's quantify your experience contacting Indiegogo. On a scale of 1 to 5, how easy is it go get help on a Indiegogo problem?
~IndieGOGO Keeps UR Money: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~IndieGOGO Keeps UR Money: I'd give them a one out of five on communication.
GetHuman: And what about Indiegogo's ability to quickly and effectively address your problem?
~IndieGOGO Keeps UR Money: For that I would say one out of five.
GetHuman: And finally- any advice for other Indiegogo customers?
~IndieGOGO Keeps UR Money: Call them early in the day or late. Don't forget any personal or account information you might need for Indiegogo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~IndieGOGO Keeps UR Money taken from his Indiegogo customer service problem that occurred on November 25th, 2017.