Indiegogo: left message...never called.Problem is they hav...
A Indiegogo customer review by GetHuman user ~new customer from November 26th, 2017
Background on ~new customer's case
GetHuman: ~new customer - can you tell our other Indiegogo customers when your case took place?
~new customer: Yeah. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Indiegogo, and if so, how?
GetHuman: And which of these common Indiegogo customer issues best describes the reason you wanted to talk to them?
(Shows ~new customer a list of common Indiegogo problems)
~new customer: "Eligibility question" was why I was trying to contact.
~new customer's review of Indiegogo customer service
GetHuman: So how would you sum up your experience for GetHuman's Indiegogo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~new customer: left message...never called.Problem is they have a message...a young kid...squeeky girlish voice, low volume,slurs the words...*they want YOU to be a good businessman!
GetHuman: Let's quantify your experience contacting Indiegogo. On a scale of 1 to 5, how easy is it go get help on a Indiegogo problem?
~new customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~new customer: I'd give them a one out of five on communication.
GetHuman: And what about Indiegogo's ability to quickly and effectively address your problem?
~new customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Indiegogo customers?
~new customer: Call them early in the day or late. Don't forget any personal or account information you might need for Indiegogo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~new customer taken from his Indiegogo customer service problem that occurred on November 24th, 2017.