JCP.com: I just had the MOST Magnificent Experience in t...
A JCP.com customer review by GetHuman user ~JanClark from November 13th, 2017
Background on ~JanClark's case
GetHuman: ~JanClark - can you tell our other JCP.com customers when your case took place?
~JanClark: Sure. It was afternoon, on November 11th.
GetHuman: Did you reach out to JCP.com, and if so, how?
GetHuman: And which of these common JCP.com customer issues best describes the reason you wanted to talk to them?
(Shows ~JanClark a list of common JCP.com problems)
~JanClark: "Track order" was why I was trying to call.
~JanClark's review of JCP.com customer service
GetHuman: So how would you sum up your experience for GetHuman's JCP.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JanClark: I just had the MOST Magnificent Experience in the Yuma penneys....Susie was such a delight as well as a GOD sent!*Went to do the started search for jeans, she hung in there like she was shopping for herself...ahhh! Thank you Susie! Oh, and that new register in a pocket....I'm just ecstatic with excitement to shop again at MY PENNEYS'. :*))))). JAN CLARK IN YUMA******@***.com
GetHuman: Let's quantify your experience contacting JCP.com. On a scale of 1 to 5, how easy is it go get help on a JCP.com problem?
~JanClark: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JanClark: I'd give them a three out of five on communication.
GetHuman: And what about JCP.com's ability to quickly and effectively address your problem?
~JanClark: For that I would say five out of five.
GetHuman: And finally- any advice for other JCP.com customers?
~JanClark: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for JCP.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JanClark taken from his JCP.com customer service problem that occurred on November 11th, 2017.