JCP.com: I was looking for foundation that suited my oil...
A JCP.com customer review by GetHuman user ~kokey 10 from November 14th, 2017
Background on ~kokey 10's case
GetHuman: ~kokey 10 - can you tell our other JCP.com customers when your case took place?
~kokey 10: Sure. It was afternoon, on November 5th.
GetHuman: Did you reach out to JCP.com, and if so, how?
GetHuman: And which of these common JCP.com customer issues best describes the reason you wanted to talk to them?
(Shows ~kokey 10 a list of common JCP.com problems)
~kokey 10: "Track order" was why I was trying to call.
~kokey 10's review of JCP.com customer service
GetHuman: So how would you sum up your experience for GetHuman's JCP.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kokey 10: I was looking for foundation that suited my oily skin,and Jasmine was very helpful in founding something that worked. Thanks, Jasmine *KLP
GetHuman: Let's quantify your experience contacting JCP.com. On a scale of 1 to 5, how easy is it go get help on a JCP.com problem?
~kokey 10: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kokey 10: I'd give them a five out of five on communication.
GetHuman: And what about JCP.com's ability to quickly and effectively address your problem?
~kokey 10: For that I would say five out of five.
GetHuman: And finally- any advice for other JCP.com customers?
~kokey 10: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for JCP.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kokey 10 taken from his JCP.com customer service problem that occurred on November 5th, 2017.