JPMorgan Chase: I have so many issues with these guys and there...
A JPMorgan Chase customer review by GetHuman user ~Anon from November 17th, 2017
Background on ~Anon's case
GetHuman: ~Anon - can you tell our other JPMorgan Chase customers when your case took place?
~Anon: Yes I can. It was afternoon, on November 14th.
GetHuman: Did you reach out to JPMorgan Chase, and if so, how?
GetHuman: And which of these common JPMorgan Chase customer issues best describes the reason you wanted to talk to them?
(Shows ~Anon a list of common JPMorgan Chase problems)
~Anon: "Setup an account" was why I was trying to call.
~Anon's review of JPMorgan Chase customer service
GetHuman: So how would you sum up your experience for GetHuman's JPMorgan Chase customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anon: I have so many issues with these guys and there is NO WAY to get a human! Hitting '*' to get an operator doesn't work like it does for other companies, the call just ends with the computer saying "good bye". Shady!
GetHuman: Let's quantify your experience contacting JPMorgan Chase. On a scale of 1 to 5, how easy is it go get help on a JPMorgan Chase problem?
~Anon: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anon: I'd give them a five out of five on communication.
GetHuman: And what about JPMorgan Chase's ability to quickly and effectively address your problem?
~Anon: For that I would say five out of five.
GetHuman: And finally- any advice for other JPMorgan Chase customers?
~Anon: Call them early in the day or late. Don't forget any personal or account information you might need for JPMorgan Chase to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anon taken from his JPMorgan Chase customer service problem that occurred on November 14th, 2017.