JPMorgan Chase: i was told by * different people who work for c...

A JPMorgan Chase customer review by GetHuman user ~david howlett from November 14th, 2017

Background on ~david howlett's case

GetHuman: ~david howlett - can you tell our other JPMorgan Chase customers when your case took place?
~david howlett: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to JPMorgan Chase, and if so, how?
~david howlett: I used the 800-392-5749 number I found for on the GetHuman JPMorgan Chase customer phone number page I was on: JPMorgan Chase Customer Service Phone Number
GetHuman: And which of these common JPMorgan Chase customer issues best describes the reason you wanted to talk to them?
(Shows ~david howlett a list of common JPMorgan Chase problems)
~david howlett: "Question" was why I was trying to call.

~david howlett's review of JPMorgan Chase customer service

GetHuman: So how would you sum up your experience for GetHuman's JPMorgan Chase customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~david howlett: i was told by * different people who work for chase, that i could get * money orders cashed at any chase bank, since they were made out to CHASE FULFILLMENT CENTER and had a stamp on the back of the money order,
GetHuman: Let's quantify your experience contacting JPMorgan Chase. On a scale of 1 to 5, how easy is it go get help on a JPMorgan Chase problem?
~david howlett: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~david howlett: I'd give them a five out of five on communication.
GetHuman: And what about JPMorgan Chase's ability to quickly and effectively address your problem?
~david howlett: For that I would say five out of five.
GetHuman: And finally- any advice for other JPMorgan Chase customers?
~david howlett: Call them early in the day or late. Don't forget any personal or account information you might need for JPMorgan Chase to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~david howlett taken from his JPMorgan Chase customer service problem that occurred on November 13th, 2017.

JPMorgan Chase

3.50 of 5 stars | 16 reviews

~david howlett's JPMorgan Chase Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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