Jackson Hewitt: This is the biggest joke for a tax return compa...
A Jackson Hewitt customer review by GetHuman user ~Jackmor420 from November 25th, 2017
Background on ~Jackmor420's case
GetHuman: ~Jackmor420 - can you tell our other Jackson Hewitt customers when your case took place?
~Jackmor420: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to Jackson Hewitt, and if so, how?
GetHuman: And which of these common Jackson Hewitt customer issues best describes the reason you wanted to talk to them?
(Shows ~Jackmor420 a list of common Jackson Hewitt problems)
~Jackmor420: "None of those really matches why I wanted to call Jackson Hewitt that day." was why I was trying to call.
~Jackmor420's review of Jackson Hewitt customer service
GetHuman: So how would you sum up your experience for GetHuman's Jackson Hewitt customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jackmor420: This is the biggest joke for a tax return company to be doing they sent me home from the office to be told they have to fix THERE mistakes and it would take to long to fix when the past it took ** mins to do all together but this year there was * people working there and still nothing was able to be resolved save your time and don't deal with these people there trash who don't know what there doing and don't care about there customers at all its a shame
GetHuman: Let's quantify your experience contacting Jackson Hewitt. On a scale of 1 to 5, how easy is it go get help on a Jackson Hewitt problem?
~Jackmor420: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jackmor420: I'd give them a one out of five on communication.
GetHuman: And what about Jackson Hewitt's ability to quickly and effectively address your problem?
~Jackmor420: For that I would say four out of five.
GetHuman: And finally- any advice for other Jackson Hewitt customers?
~Jackmor420: Call them early in the day or late. Don't forget any personal or account information you might need for Jackson Hewitt to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jackmor420 taken from his Jackson Hewitt customer service problem that occurred on November 22nd, 2017.