Jenn-Air Appliances: Your grill *though it has our name on it* was m...
A Jenn-Air Appliances customer review by GetHuman user ~omegahelix from November 16th, 2017
Background on ~omegahelix's case
GetHuman: ~omegahelix - can you tell our other Jenn-Air Appliances customers when your case took place?
~omegahelix: Yeah. It was morning, on November 10th.
GetHuman: Did you reach out to Jenn-Air Appliances, and if so, how?
GetHuman: And which of these common Jenn-Air Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~omegahelix a list of common Jenn-Air Appliances problems)
~omegahelix: "Returns" was why I was trying to call.
~omegahelix's review of Jenn-Air Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's Jenn-Air Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~omegahelix: Your grill *though it has our name on it* was manufactured by a company called NexGrill so you would need to call them. I cannot help you with this. FAIL!
GetHuman: Let's quantify your experience contacting Jenn-Air Appliances. On a scale of 1 to 5, how easy is it go get help on a Jenn-Air Appliances problem?
~omegahelix: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~omegahelix: I'd give them a two out of five on communication.
GetHuman: And what about Jenn-Air Appliances's ability to quickly and effectively address your problem?
~omegahelix: For that I would say three out of five.
GetHuman: And finally- any advice for other Jenn-Air Appliances customers?
~omegahelix: Call them early in the day or late. Don't forget any personal or account information you might need for Jenn-Air Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~omegahelix taken from his Jenn-Air Appliances customer service problem that occurred on November 10th, 2017.