KFC: If someone does not do something, I hope KEC go...
A KFC customer review by GetHuman user GetHuman-103814 from November 25th, 2017
Background on GetHuman-103814's case
GetHuman: GetHuman-103814 - can you tell our other KFC customers when your case took place?
GetHuman-103814: Yes. It was evening, on November 18th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-103814 a list of common KFC problems)
GetHuman-103814: "Problem With an Order" was why I was trying to call.
GetHuman-103814's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-103814: If someone does not do something, I hope KEC goes broke!!! EVERYTIME,everytime we go there. we leave upset, why go back, because we love KFC, but the service is not worth all you have to go thru,,, last night i told the drive up girl I want to speak witht e manager,, she sayd,, HE BACK THERE COOKING !! I said GO GET HIM!!! this was a call in order and she said it will be ** mintues, duh thats why i called it in!! NO CHICKEN they said, this happens EVERY TIME!!! so no KFC for us ever ever again we are done and I hope everyone follows lead and does not go back there, DONE
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
GetHuman-103814: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-103814: I'd give them a one out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
GetHuman-103814: For that I would say five out of five.
GetHuman: And finally- any advice for other KFC customers?
GetHuman-103814: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-103814 taken from his KFC customer service problem that occurred on November 18th, 2017.