Our Worst Experience With The KFC Fast Food Res...
A KFC customer review by GetHuman user GetHuman-autiemar from December 2nd, 2017
Background on GetHuman-autiemar's case
GetHuman: GetHuman-autiemar - can you tell our other KFC customers when your case took place?
GetHuman-autiemar: Yes. It was middle of the night, on December 1st.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-autiemar a list of common KFC problems)
GetHuman-autiemar: "Complaint" was why I was trying to call.
GetHuman-autiemar's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-autiemar: Our Worst Experience With The KFC Fast Food Restaurant
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-autiemar: Erie blvd. Syracuse, NY**Today i had the worst experience with KFC the food was cold the chicken was very dry they had no biscuits so the gave us "* hot wing" and the were not hot the macaroni had hair in it witch was very disturbing to my children we ordered a large wedge and we got * out of it. and the sad part about it is we live not Evan * minutes away from KFC all the windows were closed and we went strait home. they threw the macaroni in the bag and spilled all over our other food. * *if you have any questions about this horrible experience please contact me by my email: *****@***.com
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
GetHuman-autiemar: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-autiemar: I'd give them a five out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
GetHuman-autiemar: For that I would say five out of five.
GetHuman: And finally- any advice for other KFC customers?
GetHuman-autiemar: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-autiemar taken from his KFC customer service problem that occurred on December 1st, 2017.