KFC: Lobby closed before closing time, didnt have al...
A KFC customer review by GetHuman user GetHuman41616 from December 7th, 2017
Background on GetHuman41616's case
GetHuman: GetHuman41616 - can you tell our other KFC customers when your case took place?
GetHuman41616: Yes. It was middle of the night, on November 28th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman41616 a list of common KFC problems)
GetHuman41616: "Problem With an Order" was why I was trying to call.
GetHuman41616's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman41616: Lobby closed before closing time, didnt have all menu items
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman41616: The inside was closed an hour before closing time. When ordering did not have all menu items available
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
GetHuman41616: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman41616: I'd give them a five out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
GetHuman41616: For that I would say two out of five.
GetHuman: And finally- any advice for other KFC customers?
GetHuman41616: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman41616 taken from his KFC customer service problem that occurred on November 28th, 2017.