Kroger Wireless: I can't seem to get A real person except for Io...
A Kroger Wireless customer review by GetHuman user GetHuman-433889 from November 27th, 2017
Background on GetHuman-433889's case
GetHuman: GetHuman-433889 - can you tell our other Kroger Wireless customers when your case took place?
GetHuman-433889: Yes. It was evening, on November 23rd.
GetHuman: Did you reach out to Kroger Wireless, and if so, how?
GetHuman: And which of these common Kroger Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-433889 a list of common Kroger Wireless problems)
GetHuman-433889: "Service problem" was why I was trying to call.
GetHuman-433889's review of Kroger Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Kroger Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-433889: I can't seem to get A real person except for Iowa!!!! They were v we type rude. Finally got a hold for state of Colorado and hung up on me@!!!! Do not go throu ghost wireless EVER! Wasteland alot of money!!!!!
GetHuman: Let's quantify your experience contacting Kroger Wireless. On a scale of 1 to 5, how easy is it go get help on a Kroger Wireless problem?
GetHuman-433889: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-433889: I'd give them a one out of five on communication.
GetHuman: And what about Kroger Wireless's ability to quickly and effectively address your problem?
GetHuman-433889: For that I would say two out of five.
GetHuman: And finally- any advice for other Kroger Wireless customers?
GetHuman-433889: Call them early in the day or late. Don't forget any personal or account information you might need for Kroger Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-433889 taken from his Kroger Wireless customer service problem that occurred on November 23rd, 2017.