Lids: I called ******** @ **:**am as of...
A Lids customer review by GetHuman user ~colette babin from November 25th, 2017
Background on ~colette babin's case
GetHuman: ~colette babin - can you tell our other Lids customers when your case took place?
~colette babin: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Lids, and if so, how?
GetHuman: And which of these common Lids customer issues best describes the reason you wanted to talk to them?
(Shows ~colette babin a list of common Lids problems)
~colette babin: "Change order" was why I was trying to call.
~colette babin's review of Lids customer service
GetHuman: So how would you sum up your experience for GetHuman's Lids customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~colette babin: I called ******** @ **:**am as of ******** @ **:** pm I am still waiting a call back. My order was shipped **********. DHL tracking * invalid. Is this a scam?
GetHuman: Let's quantify your experience contacting Lids. On a scale of 1 to 5, how easy is it go get help on a Lids problem?
~colette babin: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~colette babin: I'd give them a one out of five on communication.
GetHuman: And what about Lids's ability to quickly and effectively address your problem?
~colette babin: For that I would say four out of five.
GetHuman: And finally- any advice for other Lids customers?
~colette babin: Call them early in the day or late. Don't forget any personal or account information you might need for Lids to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~colette babin taken from his Lids customer service problem that occurred on November 22nd, 2017.