Marriott Hotels and Resorts: A few teleprompts, but got the Intl desk. Conf...
A Marriott Hotels and Resorts customer review by GetHuman user ~SLP Gypsy from November 20th, 2017
Background on ~SLP Gypsy's case
GetHuman: ~SLP Gypsy - can you tell our other Marriott Hotels and Resorts customers when your case took place?
~SLP Gypsy: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Marriott Hotels and Resorts, and if so, how?
GetHuman: And which of these common Marriott Hotels and Resorts customer issues best describes the reason you wanted to talk to them?
(Shows ~SLP Gypsy a list of common Marriott Hotels and Resorts problems)
~SLP Gypsy: "Cancel booking" was why I was trying to call.
~SLP Gypsy's review of Marriott Hotels and Resorts customer service
GetHuman: So how would you sum up your experience for GetHuman's Marriott Hotels and Resorts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SLP Gypsy: A few teleprompts, but got the Intl desk. Confirmed my question (I had a conf *). Total call time under * minutes. Awesome.
GetHuman: Let's quantify your experience contacting Marriott Hotels and Resorts. On a scale of 1 to 5, how easy is it go get help on a Marriott Hotels and Resorts problem?
~SLP Gypsy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SLP Gypsy: I'd give them a five out of five on communication.
GetHuman: And what about Marriott Hotels and Resorts's ability to quickly and effectively address your problem?
~SLP Gypsy: For that I would say three out of five.
GetHuman: And finally- any advice for other Marriott Hotels and Resorts customers?
~SLP Gypsy: Call them early in the day or late. Don't forget any personal or account information you might need for Marriott Hotels and Resorts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SLP Gypsy taken from his Marriott Hotels and Resorts customer service problem that occurred on November 14th, 2017.