Maryland Health Connection: The connection has not processed my subsidy fro...
A Maryland Health Connection customer review by GetHuman user ~Frustrated and Disgusted with from November 28th, 2017
Background on ~Frustrated and Disgusted with 's case
GetHuman: ~Frustrated and Disgusted with - can you tell our other Maryland Health Connection customers when your case took place?
~Frustrated and Disgusted with : Yeah. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Maryland Health Connection, and if so, how?
GetHuman: And which of these common Maryland Health Connection customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated and Disgusted with a list of common Maryland Health Connection problems)
~Frustrated and Disgusted with : "Get insurance" was why I was trying to call.
~Frustrated and Disgusted with 's review of Maryland Health Connection customer service
GetHuman: So how would you sum up your experience for GetHuman's Maryland Health Connection customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated and Disgusted with : The connection has not processed my subsidy from two months ago. They have stated they did after sending it to the wrong insurer, the insurance company says they didn't receive it. I had * conversations with the Exchange and more than * with the insurer. The health insurer is now terminating coverage for me and my family and I have paid my portion of coverage for the past three months. There is no one to help, no accountability! The MD Health Connection Exchange is useless and a waste of tax dollars!
GetHuman: Let's quantify your experience contacting Maryland Health Connection. On a scale of 1 to 5, how easy is it go get help on a Maryland Health Connection problem?
~Frustrated and Disgusted with : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated and Disgusted with : I'd give them a four out of five on communication.
GetHuman: And what about Maryland Health Connection's ability to quickly and effectively address your problem?
~Frustrated and Disgusted with : For that I would say one out of five.
GetHuman: And finally- any advice for other Maryland Health Connection customers?
~Frustrated and Disgusted with : Call them early in the day or late. Don't forget any personal or account information you might need for Maryland Health Connection to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated and Disgusted with taken from his Maryland Health Connection customer service problem that occurred on November 25th, 2017.