Maryland Health Connection: it is horribke website n customer svc wait time...
A Maryland Health Connection customer review by GetHuman user ~dont need from November 26th, 2017
Background on ~dont need's case
GetHuman: ~dont need - can you tell our other Maryland Health Connection customers when your case took place?
~dont need: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to Maryland Health Connection, and if so, how?
GetHuman: And which of these common Maryland Health Connection customer issues best describes the reason you wanted to talk to them?
(Shows ~dont need a list of common Maryland Health Connection problems)
~dont need: "Coverage question" was why I was trying to call.
~dont need's review of Maryland Health Connection customer service
GetHuman: So how would you sum up your experience for GetHuman's Maryland Health Connection customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dont need: it is horribke website n customer svc wait time. i did however finally reach a good representative that helped me and explained everything...
GetHuman: Let's quantify your experience contacting Maryland Health Connection. On a scale of 1 to 5, how easy is it go get help on a Maryland Health Connection problem?
~dont need: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dont need: I'd give them a two out of five on communication.
GetHuman: And what about Maryland Health Connection's ability to quickly and effectively address your problem?
~dont need: For that I would say one out of five.
GetHuman: And finally- any advice for other Maryland Health Connection customers?
~dont need: Call them early in the day or late. Don't forget any personal or account information you might need for Maryland Health Connection to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dont need taken from his Maryland Health Connection customer service problem that occurred on November 23rd, 2017.